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WEBSITE DESIGN SERVICES

So, you're interested in a new website?

Here, you will find EVERYTHING you need to know about our web design services.  We detail the process and answer some frequently asked questions! For information, read below.

CLIENT SOLUTIONS

WEBSITE
DESIGN
SEO
OPTIMIZATION
WEBSITE MAINTENANCE

THE PROCESS

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Inquiry

Inquire through our contact form about our web design services, we'll reach out to you in 72 hours or less! You will receive a client questionnaire that must be completed in order to move forward.  The questionnaire allows us to understand your vision from your target audience, brands that inspire you, to your long-term business goals.

 

Consultation

Once the questionnaire has been completed, we will schedule a consultation call. Prior to our call, please review our FAQ page as well as our Terms and Conditions. The purpose of the consultation call is to ensure we’re the right fit to work together. The website build is a collaborative process, so it’s important that we mesh. We’ll also outline the kind of information we will need before we can start the build. After your consultation call, you’ll receive a proposal with the total investment amount. If accepted, you’ll receive a design contract and invoice to start services.

 

Onboarding

This is where you secure your client slot! During this phase we will need your signed design contract, and invoice payment. 

Note: Once your invoice has been sent, you have 48 hours to complete payment.

Design Preparation

Once you’ve secured your slot, we will need your content. During this phase you will need to provide us with

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Design Execution

Great, we have all your content! Here is where we bring your website to life on a test Wix environment. We’ll develop your site behind the scenes then push the live version to your domain. We will also have strategy call to share the process of the site so far, it’s much easier to make changes this way.

 

Revisions

Your new site is almost done! We will send you a link to check it out! There, you can provide us with your thoughts/feedback for any edits you want to be made directly on your site. You are allowed 3 rounds of revisions during this phase, which must be made before final invoice.

 

Launch

Your new website will be handed over to you so you can begin using it to promote your business. We’ll also provide you with a 45-minute one-on-one training on how to use and maintain your new website, moving forward.

 

Support

Once your site is live, you will have access to unlimited email support for 30 days.  After 30 days, if you require more support or monthly maintenance you can purchase a maintenance plan.

Are You Ready to Get Started?

FREQUENTLY ASKED QUESTIONS

HOW DO I GET STARTED?

To get started with a design service, please fill out the contact form.  We will respond in 72 hours or less, with our questionnaire.

 

WHAT IS THE TURNAROUND TIME?

Projects usually run anywhere from 5-8 weeks, normally.  If you have a time constraint, please indicate that in your contact form, and we can review availability before your consultation call.

 

WHAT DESIGN PLATFORM DO YOU USE?

Our team exclusively builds websites with Wix.

 

DO I NEED TO MAKE ADDITIONAL PURCHASES?

You may need to make additional purchases, depending on your add-on services, but we will define these upfront during our consultation call.

HOW CAN I CONTACT YOU?

To protect Make IT Happen and you as the client, we prefer e-mail communication, so conversations are documented.  However, once you have been officially on-boarded as a client, we will work with you to schedule calls, when necessary.

 

WHEN ARE YOU AVAILABLE TO START MY WEBSITE?

Availability varies, so it's best to shoot us an email (contact@makeithappencc.com) about your project and ideal timeline. We can't wait to hear from you!

 

DO YOU OFFER PAYMENT PLANS?

Unfortunately, payment plans are not available currently.  

HOW DO I MAINTAIN MY WEBSITE ONCE IT'S COMPLETE?

Once your site is live, you will have access to unlimited email support for 30 days.  After 30 days, if you require more support or monthly maintenance you can purchase a maintenance plan.

© 2019 by Make IT Happen.

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